Return Policy

What are your Returns, Exchanges, and Warranty Policies?

We provide the best kitchen household appliances, but if you’re not fully satisfied, they come backed with a 30 day, no questions asked, money-back guarantee. To be eligible for a full refund, you must:

  • Đã mua bếp của bạn trong 30 ngày qua trực tiếp từ trang website or
  • Have the original order number or email that was used during your purchase


We provide the best kitchen household appliances and they all come with a two (2) year warranty. Warranty replacements are eligible within two year of original date of purchase. To be eligible for a warranty replacement, you must:

Have purchased the product within the last two years
Have the original order number or email or proof of purchase that was used during your purchase. If purchased through a reseller, retail partner, or other website, you must provide a copy of your original receipt


  • If the buyer wishes to return the product due to dislike or no longer wanting it, the buyer will cover the return shipping fee based on the actual shipping company’s invoice.
  • If the product is defective or replaced under warranty, BioloMix will cover the shipping invoice.

If you received a damaged or defective product, notify us immediately for assistance. Please note that if we do not have an exact replacement for your unit, we will replace it with a similar unit of equal or greater value.

If you have any questions about our Returns, Exchanges, and Warranty Policies, please contact us:

Register Return

    BioloMix Viet Nam Co., Ltd
    Business license: 0316800394
    Address: 2923 Pham The Hien, Ward 7, District 8, Ho Chi Minh City, Vietnam
    US office: C/O 1100 Cranbury South River Road, Monroe Township, New Jersey, 08831
    Email: Hotline: (+84) 901 532 761
    Monday – Friday | 9:00am – 5:00pm